Current Location: Home - Support > Support


Technical support
Our professional technical team would be pleased to provide complete technical support under various service plans.

Our technical support service includes:
1. 24x7 service available
2. Full instruction of operation and installation
3. Complete package of solution for the technical requirement of different projects
4. Detailed diagnosis and troubleshooting for the technical problems
5. Instant online support
6. Response on writing feedback within 24 hours

Please kindly write us at


Customization service
OEM and ODM service are available. Design of Package could also be customized based on your solution. Fast shipment is available.


The limited warranty set forth below is given by Gong Hong Lighting Company Limited ("Seller") with respect to the lighting product packaged with this limited warranty (the "Product").


Seller warrants that its products against defects in materials and workmanship under normal use for a period of THREE (3) YEARs from the date of the original purchase. If the defect arises and a valid claim is received within the warranty period, and the defect is inspected and proved by the seller, as determined by seller, it will be either repaired or replacement of a new item.


Seller shall have no liability under this warranty unless Seller is notified in writing promptly upon Buyer's discovery of the defect and the defective items are returned to Seller, freight prepaid, and received by Seller not later than 7 days after expiration of the warranty period


This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases: Loss of or damage to the Product due to abuse, mishandling, improper operation, improper installation, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed by Seller in writing.


This warranty shall not apply to products manufactured by Seller to Buyer's designs or specifications, and no warranty is given as to such products.

Contact US


Please contact our sales team to
get assistance in selecting a
product or request a quote

Gong Hong Lighting Company Limited


No 30 Haizhou South 3rd Road,

Guzhen Town, Zhongshan,

Guangdong Province,China

Tel:+86-760-898 690 87

Mob:+ 86-186 654 554 03

Fax: +86-760-236 819 20